Visual Journey Analytics: Lessons Learned from Real-world Implementations
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Date
2024
Journal Title
Journal ISSN
Volume Title
Publisher
The Eurographics Association
Abstract
Process mining and more broadly journey analytics create sequences that can be understood with graph-oriented visual analytics. We have designed and implemented more than a dozen visual analytics on sequence data in production software over the last 20 years. We outline a variety of data challenges, user tasks, visualization layouts, node and edge representations, and interactions, including strengths and weaknesses and potential future research.
Description
CCS Concepts: Human-centered computing → Field studies; Interaction design process and methods; Visual analytics
@inproceedings{10.2312:vipra.20241105,
booktitle = {VIPRA 2024 - Visual Process Analytics Workshop},
editor = {Arleo, Alessio and van den Elzen, Stef and von Landesberger, Tatiana and Rehse, Jana-Rebecca and Pufahl, Luise and Zerbato, Francesca},
title = {{Visual Journey Analytics: Lessons Learned from Real-world Implementations}},
author = {Brath, Richard and Andersen, Paul and Matusiak, Martin and Gerber, Raymond},
year = {2024},
publisher = {The Eurographics Association},
ISBN = {978-3-03868-254-7},
DOI = {10.2312/vipra.20241105}
}