A Process Model for Dashboard Onboarding

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dc.contributor.authorDhanoa, Vaishalien_US
dc.contributor.authorWalchshofer, Connyen_US
dc.contributor.authorHinterreiter, Andreasen_US
dc.contributor.authorStitz, Holgeren_US
dc.contributor.authorGröller, Eduarden_US
dc.contributor.authorStreit, Marcen_US
dc.contributor.editorBorgo, Ritaen_US
dc.contributor.editorMarai, G. Elisabetaen_US
dc.contributor.editorSchreck, Tobiasen_US
dc.date.accessioned2022-06-03T06:06:30Z
dc.date.available2022-06-03T06:06:30Z
dc.date.issued2022
dc.description.abstractDashboards are used ubiquitously to gain and present insights into data by means of interactive visualizations. To bridge the gap between non-expert dashboard users and potentially complex datasets and/or visualizations, a variety of onboarding strategies are employed, including videos, narration, and interactive tutorials. We propose a process model for dashboard onboarding that formalizes and unifies such diverse onboarding strategies. Our model introduces the onboarding loop alongside the dashboard usage loop. Unpacking the onboarding loop reveals how each onboarding strategy combines selected building blocks of the dashboard with an onboarding narrative. Specific means are applied to this narration sequence for onboarding, which results in onboarding artifacts that are presented to the user via an interface. We concretize these concepts by showing how our process model can be used to describe a selection of real-world onboarding examples. Finally, we discuss how our model can serve as an actionable blueprint for developing new onboarding systems.en_US
dc.description.number3
dc.description.sectionheadersModels and Frameworks
dc.description.seriesinformationComputer Graphics Forum
dc.description.volume41
dc.identifier.doi10.1111/cgf.14558
dc.identifier.issn1467-8659
dc.identifier.pages501-513
dc.identifier.pages13 pages
dc.identifier.urihttps://doi.org/10.1111/cgf.14558
dc.identifier.urihttps://diglib.eg.org:443/handle/10.1111/cgf14558
dc.publisherThe Eurographics Association and John Wiley & Sons Ltd.en_US
dc.rightsAttribution 4.0 International License
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0/
dc.subjectCCS Concepts: Human-centered computing --> Visualization theory, concepts and paradigms
dc.subjectHuman centered computing
dc.subjectVisualization theory
dc.subjectconcepts and paradigms
dc.titleA Process Model for Dashboard Onboardingen_US
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